Every Zoom Casa offer runs through a single consultant — a real person who underwrites your offer by hand, walks you through the math, and closes the deal. Not a queue, not a rep, not a chatbot. One name, one direct line, all the way to the keys.
A Zoom Casa consultant is a real person — not a call queue, not a rep, not a chatbot. The consultant who underwrites your offer is the same consultant who walks you through the math and closes the deal. You get their direct line and direct email on the first call, and you keep them all the way to the keys.
Before your consultant ever calls, they have already built your offer themselves — your equity position, your timeline, your reason for selling. No instant-algorithm number. A real person who can defend the figure on the call.
On the first call, your consultant takes you line by line through the term sheet — program fee, holdback, closing math, the upside split. Plain numbers, one page. If a different path fits you better, they say so on the same call.
From the underwritten offer to escrow to the keys, it is one consultant. No handoffs, no "your account is being transferred to," no starting over with someone new. Direct line, direct email, the whole way.
You do not need to know which program you want before you call. Tell your consultant where you stand, and they connect your situation to the right one of the three Zoom Casa programs — or tell you that none of them fit. Here is how that match works.
A job relocation, a closing date you cannot miss, a home you simply want behind you. You want a firm number and a date you can count on — and you do not want to give up the upside to get it.
Your consultant underwrites a written cash offer — up to 85% paid upfront in 10–15 days, the remaining 15%+ returned to you when the home resells. They walk you through every number on the term sheet and set the closing date with you.
How Cash Offer+ worksYou found the house. You cannot make a non-contingent offer because your equity is still locked in your current home — and you do not want to carry two mortgages or move twice.
Your consultant structures a Buy Before You Sell bridge so you can make a clean, non-contingent offer on the next home. They run the DTI math with you and coordinate the timing on both sides so the existing mortgage stays intact.
How Buy Before You Sell worksDated kitchen, tired paint, deferred repairs — the things that cost you on price and days-on-market. The work would pay for itself at sale, but you do not want to write the check up front.
Your consultant walks the property, writes the renovation spec, and Zoom Casa funds the work — paid back from the eventual sale price. They run the as-is-vs-renovated math first and will tell you to list as-is if the numbers do not justify the work.
How Pre-Sale Prep worksMultiple of the above, none of them cleanly, or a situation you have not seen described anywhere — an inherited property, a multi-property move, a timeline that pulls in two directions.
Start with the address box or a call. Your consultant looks at all three programs against your actual numbers and recommends the one that fits — or tells you, plainly, that listing traditionally is the better move. No program is the wrong answer if it is the honest one.
Book a consultant callThese are the Zoom Casa Account Executives — the named humans who underwrite offers, walk sellers through the math, and close the deals. When you submit your address, one of them becomes your consultant from the first call to the keys.
Whichever consultant you talk to, these are the things they will not bend on. They are the operating creed John writes for the floor — Casa Core. Now you get to hold us to them.
If you're considering working with a Zoom Casa consultant, these are the questions everyone has before the call. Quick answers below; the longer answers happen in the same 24 hours.
No. Tell your consultant your situation — why you are selling, your timeline, the shape your home is in — and they match it to the right program: Cash Offer+, Buy Before You Sell, or Pre-Sale Prep. If none of the three fit, they will tell you that too.
Yes. The consultant who underwrites your offer is the consultant who walks you through the math and closes the deal — direct line, direct email, start to keys. No handoffs, no call queue, no "your account is being transferred to."
Within 24 hours of submitting an address — usually the same day. The first call is short: your consultant walks you through the offer they already underwrote, shows you what each program would look like for your situation, and gives you a recommendation. Then it is your call.
Tell them, or tell us — we'll switch you the same week. The relationship has to work, and we'd rather rebuild it than push through it. The math, the term sheet, and the process do not change.
Because every offer is custom — different equity position, different timeline, different reason for selling — and the math has to be right before anyone says "yes." A consultant who underwrites by hand can defend the number on the call. A rep cannot. An AI cannot yet.
Yes — bilingual (English / Spanish) consultants are available on request. Mention it when you submit your address or book a call, and we connect you with one.
That is fine. The address box gives you a real number with no email and no phone required. Sit on it as long as you want — your consultant will still be here, same direct line, same standard, when the timing is right.
Put your address in the box. You’ll see a real offer in 60 seconds — no email, no phone, no commitment. The consultant your situation routes to has the underwritten version back to you within 24 hours.
Already know you want to talk? Book a consultant call.